Forum Discussion

pmcalpine's avatar
pmcalpine
New Contributor
9 months ago

All five of my emails are unrecognized by Yahoo

In my family we have had five separate Cox.net emails for years.  I have tried to transition all of them.  None of them are recognized by Yahoo as valid emails or usernames.  Cox representatives cann...
drorsa1's avatar
drorsa1
New Contributor

I got an email for the email account to which my account is linked, and that email transitioned properly. The other emails associated with my account simply disappeared.

MichaelJ's avatar
MichaelJ
Moderator
9 months ago

Hi, 

 

I appreciate your patience and thank you for reaching out to us for assistance with your email accounts. Please contact us through our toll-free number: 1-800-234-3993, or our Twitter CoxHelp, Facebook, or through our Live Online Chat: https://www.cox.com/residential/contactus.html  We will need to verify your account details and cannot do so through our public forums, Please include a link to your forums message. 

 

Thank you, 

 

 

  • drorsa1's avatar
    drorsa1
    New Contributor
    9 months ago

    Another week gone by, another week without email service, another week with no progress. Just "just be patient, everything will work out in the end".

    • ChrisJ2's avatar
      ChrisJ2
      Moderator
      9 months ago

      Hi, there. I'm so sorry for the issues with your email. I want to help. If you have a secondary account you can use, please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.