Forum Discussion

pmcalpine's avatar
pmcalpine
New Contributor
9 months ago

All five of my emails are unrecognized by Yahoo

In my family we have had five separate Cox.net emails for years.  I have tried to transition all of them.  None of them are recognized by Yahoo as valid emails or usernames.  Cox representatives cann...
drorsa1's avatar
drorsa1
New Contributor
9 months ago

I got an email for the email account to which my account is linked, and that email transitioned properly. The other emails associated with my account simply disappeared.

  • MichaelJ's avatar
    MichaelJ
    Moderator
    9 months ago

    Hi, 

     

    I appreciate your patience and thank you for reaching out to us for assistance with your email accounts. Please contact us through our toll-free number: 1-800-234-3993, or our Twitter CoxHelp, Facebook, or through our Live Online Chat: https://www.cox.com/residential/contactus.html  We will need to verify your account details and cannot do so through our public forums, Please include a link to your forums message. 

     

    Thank you, 

     

     

    • drorsa1's avatar
      drorsa1
      New Contributor
      9 months ago

      Another week gone by, another week without email service, another week with no progress. Just "just be patient, everything will work out in the end".

      • ChrisJ2's avatar
        ChrisJ2
        Moderator
        9 months ago

        Hi, there. I'm so sorry for the issues with your email. I want to help. If you have a secondary account you can use, please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.