Same issue; the main account email ID was never used for primary daily email; three aliases (myself, wife, & daughter) are the addresses we would want to transition. I tried transitioning my daily email address (an alias) and yahoo defaulted to my main account E-MAIL. It knows the alias is associated with that primary email address it defaulted to. I'm getting email at yahoo for the address I don't need.
I can go to Cox webmail for my alias and it still works; said once you are transitioned it will automatically go to yahoo.
I contacted Yahoo help and was directed to creating temporary email addresses (their equivalent to aliases) but that option is no available unless you have the paid Yahoo Mail Plus.
Cox has done a poor job dumping their long time customers utilizing their E-MAIL for their family as designed when we started with cox.
Bob
Ditto. Crickets from Cox.
Hello, we understand that everyone is trying to move their email accounts as soon as possible or have concerns about the process. You cannot go to Yahoo early and sign up to move your accounts until it's time. If you have more than one email address, it's possible that only 1 or 2 may be moved, then to have the others follow over the next couple of days. When time arrives to be moved. Upon sign in on our webmail client, you will be instantly directed to the Yahoo servers at that time to finish your set up. Afterwards, you will use their server to login for access going forward. This link may help some with some questions they may have regarding the transition Completing the Transition to Yahoo (cox.com).
interesting, i had two emails telling me to go to yahoo and start the process; my wife did too
interesting, those two emails have disappeared!
I only started the process because my wife asked me about same and I had to search to find the two emails.
I expected it to be seamless.
I have a printed copy of an email From: "Yahoo Mail from@service.comms.yahoo.net" dated Mar 15, 2024 9:03:57 AM
partial excerpt:
"Your cox.net email is ready for the final move to Yahoo Mail.
To continue receiving emails in this application and ensure a seamless transition, please follow these steps:
That would seem to be telling us to make the move.
I am in no hurry to move but the emails give a sense of urgency.
