Darkatt
2 years agoHonored Contributor
ALIVE
It's ALIVE! Awaiting some new questions so I can hopefully help someone! FYI, I worked for Cox for 16 years, MOST of that in advanced Data support Tier 2. I enjoyed what I did. Prior to Cox, I worked...
To any moderator:
In "My Settings" under "Email Notifications", I have the setting "Get Email Notifications" set to the right position (ON). The description for this setting is: "Set the delivery cadence for each email notification type listed below". I opted-in for each type listed in the section for "Receive email notifications when...". Prior to doing that, I received no notifications of any kind. Afterward, I began receiving internal forum "Notifications" (bell icon), but not email notifications. The "My Settings" page references "email" four times. If it said "forum" instead of "email", my notifications would be working properly. As it is, "email notification type" settings are being used to select the forum actions that create internal forum "Notifications". I don't actually want notifications sent to my email. I'm just trying to get clarification for how notifications are supposed to work.
Does "Email Notifications" actually mean notifications are supposed to go to a user's email? If it does, then that isn't working, at least not for me. If you ever get Email Notifications working, how would a user opt to receive only internal forum notifications with the "Notifications" bell icon using the existing "Get Email Notifications" ON/OFF setting? A mult-option setting would be needed to allow users to select forum notifications only, email notifications only, both, or none.