Advice for some of you with ongoing issues.
This thread is to hopefully help some people that may just need tk do some troubleshooting on their own.
At the end of this post is my situation
While most of the time, issues in your network...
Forum Discussion
What's your advice? If all else fails, downgrade your service?
With the exception of the modem log, a moderator, tiffanyr, already posted this troubleshooting checklist (Packet Loss and Latency) 5 months ago.
Faulty Modem/Router. If you're troubleshooting a network, how do you ensure a modem/router isn't faulty?
Recommended [Spec] Ranges. Only Cox can provide the acceptable range of signal strengths for your particular data plan and modem...not Google.
Weaker-Larger. Bad wording. 2.4 GHz is not a "weak" signal but quite a strong signal because it can penetrate walls, floors, furniture. 2.4 GHz has a longer range but transmits data at a slower speed. 5 GHz has a shorter range but transmits data at a faster speed. 2.4 GHz is quite sufficient for most applications at 450-600 Mbps; however, its problem is being an unlicensed frequency. Being unlicensed, any electronic doodad can use it so the frequency becomes overly crowded or congested.
Gaming Router. If all your devices are hardwired, QoS wouldn't be an issue.
Low Ping Servers/Avid Ping Spikes. How do you know this is an issue with Cox? It could become an issue with the server
Because I've tested same scenarios on different networks. It's not thr game server, nor is it my equipment
Testing games servers from another network (provider) would eliminate the games servers but not the connection inside and outside your house. This problem would be narrowed to your house.
I don't know what the problem is because you never provided it but "it" could be your equipment (maybe not), it could be EMF within your house, it could be ingress from outside your house, it could be your neighborhood node, it could be anything.
What is the problem...ping spikes and latency? Does this only occur during gaming? What speed tests do you get?
- I'll start off my saying that I've probably had 10 or so tech visits in the past few months. Having them look for various things. I've had them test for ingress and emf. Modem is running well. I've tried 3 separate modems to eliminate that factor. And while through all of their tests and saying all look well, I have crazy ping spikes. Nearly all game...every game.
- My ping to a server originally is usually 30-50. But it fluctuates horribly. And my upload speeds fluctuate 1 through 35mbps
SPeed tests usually result in good download and upload always different 1-35
