Activating modem, error 403
I just picked up my Cox modem a couple of hours ago, set it all up and followed all of the instructions correctly, but when I connect to my WiFi it gives me a page saying that I need to activate my m...
Forum Discussion
I am having the same exact issue. I am a new customer and haven't been able to get it activated. I've tried all the other connections in the home. I don't want to have a tech out because of covid-19.
- Hi Wellman523, out of an abundance of caution and for everyone’s safety, we are exercising social distancing. We can send a technician out to assist, however, we will not conduct any work inside your home. Our technician can deliver equipment to you, check all cabling and equipment outside your home, and walk you through troubleshooting/installation over the phone, FaceTime/video chat, etc. For additional support, please email us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator
