Forum Discussion

zuiko3000's avatar
zuiko3000
New Contributor
6 years ago

Accessing my router remotely

Hi,

It seems my Firestick is not working properly and I would need to access the router remotely because I am out my house and my wife doesn't know how to fix this problem. 

The firestick is connected to the 5GHz wifi and I have been reading that it needs to be configured in a certain way so Firestick works better.

How do I change the wifi channel to operate between 36 to 48 or 149 to 165?

Best regards,

David

  • Bruce's avatar
    Bruce
    Honored Contributor III
    6 years ago

    If you have Panoramic, you can use the Cox MyWiFi app.  If you don't, you'd need to configure your router locally to enable remote management.  That'd probably include configuring for a Dynamic DNS address.

  • Andrew_Wees's avatar
    Andrew_Wees
    Contributor III
    6 years ago

    what router do you have ?  can your install software?  If she can I would suggest a remote desktop software then you could login into the pc then set the router up