50% faster speeds free????

First, stop clicking links from never-received before pop-ups.

Is it real?  Probably no, however, when you get home, you can always log into your Cox account to reset your Internet modem.  Don't need a poop-up for this.

Also, just for your consideration, log into your Cox account, review your bill and ensure it reads, "150 Mbps" with Internet Preferred and not "200 Mbps."

I had originally subscribed for 150 Mbps but after restructuring their plans a few years later, Cox upgraded ("grandfathered") me to a 200 plan.  Although I was getting 50 Mbps more at the same price, I was suspicious.

After researching the Cox restructure, my original 150 plan had actually DECREASED $10.  Cox mischievously upgraded me so my bill wouldn't decrease.  For normal browsing, email and streaming, I would not have noticed another 50 Mbps and would rather save $10 a month ($120 a year)...so I had to repurchase my original 150 plan.

Oh, sorry, thanks Mouth, second, scan your phone for malware.  Just because the link was a dead-end, it doesn't mean it didn't maliciously do something.

I just logged into my Cox account and have the same pitches:  "Add Panoramic Wifi"..."Upgrade my data plan"..."Complete Care."  It's just solicitations.

it's real, I was on the 150mbps plan and now i am getting 300mbps, look in your internet tab on the cox site, and it says 250mbps plan

I don't understand the pop-up.  OP was not at home, on a cellphone and I'll assume connected to a Cox Hotspot.  Why would Cox script a pop-up in this scenario...while connected to a Hotspot?

In a world of phishing, hacking, scamming, spoofing, deception, malware, ransomware; a link on a pop-up offering something for free defies everything any security expert has been advising against for decades.  Why would Cox encourage this behavior?  If a subscriber clicked a link once and it was legit, why not click another link later?

And why was the pop-up a dead-end?  And what was the link supposed to do?  Log into my account, reset my modem and assume I got a speed increase at home...miles away?  What is wrong with an email, a letter or a banner within my account?

Whether the pop-up was legit or not...I don't understand why Cox would not only encourage it, but sloppily script a dead link.

I received an email today from "Cox" (residential@service.cox.com) with a "Buckle up for more speed."  subject.

Cox confirmed it's from them.  For improved security, Cox should publish a comprehensive list of domain names they use and then only use those domains.

I got that too, and my Cox app and website say my speed is increased from 150 to 250.  I did the modem reset and my speed got slightly slower.  I used Cox chat support and the agent took 30 minutes to tell me Cox had not increased the speeds and i should only get 150.  I called a Cox support tech and she told me that i should get 250 after the modem reset and blamed it on my router being 2 years old and if i'd just get a panoramic router from them... she couldn't tell me why my speed was exactly the same if i plugged my pc directly into the cable modem.  She then said it was likely a hardware issue at my house... if that was true it seems odd my speed wouldn't change at all.  If it's running at 150 there aren't many hardware issues that would prevent it from running at 250.  My modem is one the Cox approved list and is a 24x8 model.  My best guess is Cox hasn't really updated my modem firmware, but i can't check that as a consumer.