derekmcguire29
23 days agoNew Contributor
1TIME MODEM PAYMENT
I just recently downgraded my services but I got an email stating I have to pay a 1 time payment for the modem is this tru? The customer support people didn't even mention this to me!
If you downgraded and removed phone service, and you had a free telephone modem, then yes, you will pay a monthly surcharge if you keep the phone modem without phone service. What modem do you have?