Hello wls4gur,
Customer service is very important to us. We value you and want you to have a positive experience with us. I can definitely understand wanting to get clarification on this matter. Upon submitting your order, you should have received a confirmation email displaying specific promotion details. Did your order confirmation match the offer you signed up for?
Cox Support Forum Moderator
I purchased them at COX store in Chandler AZ in the end of November. I am not sure what you mean by the confirmation email. I could find one email with the following pricing info, which was for one of the iphones I purchase on that day and I paid taxes, aorund $202 for 3 phones. Other email from Citizen was for Terms and Conditions, but I could not find that the first installement should be paid by me and will be refunded in the document.
APPLE iPhone 16 128GB Ultramarine
Full price $829.99
Taxes $64.74
0% APR financing from Citizen Bank -$829.99
Device Total $64.74
