Forum Discussion

emscheck's avatar
emscheck
New Contributor
6 years ago

Your Cox settings do not include this content?

My wife and I were binging Good Eats on the Food Network app on our 4th gen Apple TV when all of a sudden we got the Your Cox Settings do not include this content. The odd thing is we had just finish...
jmemmg's avatar
jmemmg
New Contributor

Same thing happened to me around 11 PM last night...was binge watching on the NBC app and after finishing an episode received “this channel is not in your subscription”

Becky's avatar
Becky
Moderator
6 years ago
Hi Jmemmg and Emscheck, I believe these issues are a result of something our teams are currently investigating. Multiple customers have reported a problem with the authentication process when logging into TV network apps. I'm sorry about this! We'll let you know as soon as we have further details or information. -Becky, Cox Support Forums Moderator
  • coxbad's avatar
    coxbad
    New Contributor
    6 years ago

    HGTV app started giving us the same message about 1-2 weeks ago. Finished 1 episode fine. Could not access others. Now, cannot access any. Fix it!