Forum Discussion
JonathanJ
Former Moderator
@Gettnbetter
Are you using an apple or android and the Operating Systems version? Please try to uninstall and reinstall the app this link may help https://bit.ly/2NFJaXy.
Jonathan J
Cox Moderator
Are you using an apple or android and the Operating Systems version? Please try to uninstall and reinstall the app this link may help https://bit.ly/2NFJaXy.
Jonathan J
Cox Moderator
Gettnbetter
6 years agoNew Contributor
Apple iPhone 6 w/ 2.4.1. I did try uninstalling the app and reinstalling. Same issues.
- KevinM26 years agoFormer ModeratorHello, please make sure your iPhone's operating system is up-to-date with the latest firmware. The Cox Voice Everywhere app requires a minimum iOS 10.0 or higher to fully function. If you are currently running on a 12.4.1 (and not 2.4.1), and issues persist, please email us at cox.help@cox.com, so we can investigate this further. -Kevin M. Cox Support Forum Moderator
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