Forum Discussion

Gettnbetter's avatar
Gettnbetter
New Contributor
6 years ago

Voice Everywhere incoming call issues

I'm finding the Voice Everywhere app is not really capable of reliably offering incoming calls.  I had to turn it off. Many times the app will ring and if I click the app too soon, it will answer a...
JonathanJ's avatar
JonathanJ
Former Moderator
6 years ago
@Gettnbetter

Are you using an apple or android and the Operating Systems version? Please try to uninstall and reinstall the app this link may help https://bit.ly/2NFJaXy.

Jonathan J
Cox Moderator
  • Gettnbetter's avatar
    Gettnbetter
    New Contributor
    6 years ago

    Apple iPhone 6 w/ 2.4.1.  I did try uninstalling the app and reinstalling.  Same issues.

    • KevinM2's avatar
      KevinM2
      Former Moderator
      6 years ago
      Hello, please make sure your iPhone's operating system is up-to-date with the latest firmware. The Cox Voice Everywhere app requires a minimum iOS 10.0 or higher to fully function. If you are currently running on a 12.4.1 (and not 2.4.1), and issues persist, please email us at cox.help@cox.com, so we can investigate this further. -Kevin M. Cox Support Forum Moderator