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debdickinson1's avatar
debdickinson1
New Contributor
2 months ago

Unable to log in to contour on tablet

I had to do a factory restart on my samsun tablet today. I can access my cox account but am unable to sign into the contour tv app. I have changed the password already. Un-installed and reinstalled the app. Still tells me invalid user or password. Very frustrated. 

1 Reply

  • Hello. I'm sorry you are having trouble with your log in. Please try the log in at cox.com/residential first. If you are still having trouble or need additional assistance, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com