I had to do a factory restart on my samsun tablet today. I can access my cox account but am unable to sign into the contour tv app. I have changed the password already. Un-installed and reinstalled the app. Still tells me invalid user or password. Very frustrated.
Hello. I'm sorry you are having trouble with your log in. Please try the log in at cox.com/residential first. If you are still having trouble or need additional assistance, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
