Our tools show that all of your email addresses are active. We need a few more details in order to further investigate this for you. From whichever email account is working the best, please send an email to email@example.com. Include the Cox Usernames that are still getting set to "inactive" every day. Be sure to include your full name, address, and a link to this page.
It would also be helpful if we understood how you experience this issue. Please include the following details:
How are you accessing each email account? Are you using an internet browser to access Cox Webmail, or are you using email client software like Outlook, Mac Mail, Windows Live, or Thunderbird?
What happens when you open the Inbox of an account that has been set to inactive? Is your login successful, or do you get an error? How do you know the account has been set to inactive?
Do you access any of your email accounts on multiple devices? (Example: Desktop computer, laptop, tablet, mobile phone, etc.)