Forum Discussion
Actually I have been running these apps for years without problem but in the past 2 weeks all these apps have stopped working. Apps included are Foxsportsgo, Foxsports, Foxnow, ESPN, NBC, ABC, NFL Network, NBA.com and TNT, all requiring a activation code to connect with Cox. None of them work. I can get ESPN+ because it does not require activation only a subscription, but it will not give me any regular ESPN content. The best I get is "This Network is not included in your current television subscription." Even though I get the channels on my TV. Says contact provider which I have tried and all I get is evasive answers on online chat and disconnections when I tried to call. I don't know what gives with this. Something has happened in last 2 weeks and I am not getting any answers.
We'd be happy to investigate this issue and address your concerns; however, we will need some additional information in order to do so. Please email our team at cox.help@cox.com. Be sure to include this post, your full name, and your complete address.
Maria
Cox Support Forum Moderator
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