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Msgdiaz7's avatar
Msgdiaz7
New Contributor
2 months ago

Since the transition to Yahoo mail yesterday, I can receive emails on my iPhone, but I cannot send.

I get a message saying that the username or password for the SMTP is incorrect. I tried changing the password to the new yahoo password, that did not work either. Can you help?

7 Replies

  • Hi, there. Thank you for your post. I'm so sorry for the issues with configuring the client post-Yahoo migration. First, ensure you have added the Cox.net to the username for SMTP on your iPhone. If that has been done and you are still having an issue, this might work. https://www.ubackup.com/articles/yahoo-mail-not-working-with-outlook365.html Follow the instructions, but for the manual app input, do not use Outlook, type in "Apple Mail". I hope this helps. 

  • Msgdiaz7's avatar
    Msgdiaz7
    New Contributor

    Thank you for the prompt response. I don’t believe the solution you offered applies to my situation. I am not using Outlook. I’m using the iPhone Mail app.

    • ChrisJ2's avatar
      ChrisJ2
      Moderator

      Yes I understood. The last line indicates to change "Outlook" to Apple Mail" when choosing the app at Yahoo. 

      • Msgdiaz7's avatar
        Msgdiaz7
        New Contributor

        Thank you. Yes; I went back and read that. However, I did follow the instructions, but to no avail. 

  • gbru's avatar
    gbru
    New Contributor

    Hello, I had same problem and am an apple phone user.  The yahoo support phone number is disconnected and have to pay for phone support now.  I was able to get assistance from cox support and is super easy fix.  On iphone go to Settings, select Mail app, select Accounts, select the Cox account and then select Delete Account.  After doing this I can now receive and send email under the Yahoo account on Apple Mail.  

    • orourkmw1's avatar
      orourkmw1
      New Contributor

      This has been a disaster.  It took me more than an hour to get the yahoo to work through Mac Mail on my desktop.  I could then receive emails, but not send, on both my iPhone and iPad.  The solution by gbru allowed my iPad to send, at the cost of losing all the emails that were on my iPad when the account was deleted.  It did not work on my iPhone.  This sucks.  Cox should have made this a lot easier.  "If you like your doctor, you can keep your doctor...."