Forum Discussion

adigiand's avatar
adigiand
New Contributor
2 months ago

sercomm icamera in panoramic

How do you add the original homelife cameras to the Panoramic WiFi app - only the new xcam2 are detected. All instructions that I find seem to be either for the old homelife app, full security package (I only have the continuous recording package) or xcam2 cameras. I want to re-add the original cameras that I bought and were attached to the system when the Homelife app was used. 

In the Panoramic WiFi app the camera is successfully attached to the LAN - shows up in the wifi section with an ip address, hostname, etc. with connection type = 2.4 ghz wifi and connection point = gateway. 

  • RaquelD's avatar
    RaquelD
    Moderator
    2 months ago

    Hello. I'm sorry that you are having trouble with your older cameras and the Panoramic WiFi app. The xcam2's are the compatible with this set up. If you have questions about your older camera compatibility, please contact the support at 1-800-234-3993 or email cox.help@cox.com with a link to this thread so we can investigate further. Thank you.