Roku FoxNews channel login problems
Up until about a week ago we had been using Roku to watch live streamof FoxNews on our Roku. The we started getting error which said the service provider is not allowing the content. After struggl...
Forum Discussion
Here's my 2 cents. There seems to be a few "glitches" with Fox News in the past week:
- Fox News Access Not Granted [Roku]
- Fox News Channel Login Problems [Roku]
- Fox News Live Streaming Has Quit [Google & Edge]
- Fox News Locked [Amazon Fire]
- I Am No Longer Able To Watch Fox News Live Streaming [Windows 10]
These are only complaints on the Forum and don't include complaints via chat, email, telephone, etc.
These numbers have nothing to do with streaming but could relate to recent viewing behaviors. Since the Mueller Report on 24 March, CNN and MSNBC had a mass exodus of daily TV viewers; meanwhile, FNC has gained daily viewers.
Since 24 March...
MSNBC: - 27.337 M
CNN: - 20.229 M
FNC: + 19.446 M
Again, these numbers have nothing to do with streaming and, to be fair, the NCAA Playoffs may have siphoned some younger demo from CNN and MSNBC since the Report; however, and this is my point, FNC did recently gain millions of viewers and the gains may relate to streaming at a 10% ratio (guesstimate). It'll be interesting to see where these gains/losses finally settle.
Anyway, the culprit may be the new viewers are overwhelming the servers at Fox News or whoever distributes their content on the Internet. Cox will only troubleshoot the recent "glitches" by dispatching a $100 tech to your house, and it would not only be a pain to find the correct Content Distribution Provider but its customer support rep. Your best bet is to contact Fox News.
Thanks for that input. I have submitted couple of requests at your link with no reply. I don't see a forum such as this for foxnews content/apps. Roku site is also not much use as I can't find a support number, chat, or email. Only reference articles and 'similar' problems that don't match my issue.
For the record, again today the stream froze, Roku went into an automatic reset, and then I was locked out again. Once more had to remove the foxnews app and re-login. Major pain.
Perhaps their FaceSpace or the Tweedster would be more immediate.
- Hi Toast, we'd like the opportunity to investigate this further. Are you able to access Fox News on any other platform, apart from Roku? For instance, do you experience this issue on a tablet or smartphone device? If so, please send us an email at cox.help@cox.com, as we may need to escalate it. If the issue is solely occurring on Roku, we would recommend contacting Roku at 816-272-8106. They can also be reached on their website at support.roku.com. -Kevin M. Cox Support Forum Moderator
Same problem here "Your activation code doesn't match" over and over again. Trying to stream Fox News app on roku!
