KMDonlonNew Contributor III5 years agoCox App Modem shows resetting and will not clear, I am a fiber customer with symmetrical gig service. No docsis modem to reset. Latest app version is stuck in a cycle of unsuccessful modem resets :(
KMDonlonNew Contributor III to BrianMSent all items in, have not heard back in sometime, been awhile with no updates...
Karen_RFormer Moderator to KMDonlon5 years agoHello KMDonlon, We can not discuss account specific details in forums. Please forward the email and we will reply back asap. Thanks -Karen
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