Problems with webmail login page.
Dear Cox,
This message is for the website support team. I could not find their contact info on those fancy contact us pages for residential customers, so I hope someone passes this along to them.
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Forum Discussion
Hi JLM1970. We can certainly assist you with the issues you are having. Please email cox.help@cox.com with your email address that is having the issues along with this link and we will need to escalate the issue regarding your boss's emails being marked as spam. As for the issue with the website, it looks like you are using the wrong site to log into. Try using idm.east.cox.net/.../myemail. Before doing this, please delete all browsing history and don't use any saved bookmarks or favorites that you previously used for webmail. Thanks, Lisa - Cox Support Forums Moderator
