Forum Discussion

gmenfan3's avatar
gmenfan3
New Contributor
3 years ago

Paramount Plus not working on Host Contour Box

I'm unable to use the Paramount Plus App within Contour on my Host cable box.  I've reset my cable box several times, also refreshed it.  Logged in and out of Paramount Plus several times and cleared...
Bruce's avatar
Bruce
Honored Contributor III
3 years ago

Can other apps connect to the Internet on the host box?

  • gmenfan3's avatar
    gmenfan3
    New Contributor
    3 years ago

    All the other apps work fine.

    • Bruce's avatar
      Bruce
      Honored Contributor III
      3 years ago

      Subscribers have reported this glitch on several previous posts, but I don't believe there has been a fix other than waiting days for it to resolve itself.  The only other possible solution is to replace the host.  Cable-boxes don't make very good streaming devices.

    • JonathanJ's avatar
      JonathanJ
      Former Moderator
      3 years ago
      @Gmenfan3

      Did you reset the contour box from the app or by unplugging the power cord?

      Jonathan J
      Cox Moderator
      • Bruce's avatar
        Bruce
        Honored Contributor III
        3 years ago

        This is probably one of the most thorough posts with preliminary troubleshooting.  Problem appears to be on your end.