Paramount Plus app on Contour
When is Cox going to fix the Paramount Plus app on Contour? You’ve admitted there is an issue. The app doesn’t work. It’s been weeks. This is ridiculous.
Forum Discussion
I didn’t know there was an issue. I just purchased the app through my phone and now trying to log on with my TV. It’s asking for five digit Cox code. I don’t have a five digit Cox code. We have a four digit pin, but of course that doesn’t work, familiar with a Cox or a device five digit code
If I understand correctly, you are opening the Paramount+ app on the TV through your cable box (Contour) and trying to sign in using your phone/computer/tablet?
If this is what you are attempting, the TV will display the 5 digit code when Paramount+ and Cox are able to connect through your wifi/cable box
If you try to sign in using the TV, a keyboard will appear for you to enter your user name and password. What will likely happen next is the Paramount + main menu will appear and you will be signed in; However, this is what is happening next for many Cox customers: You select a show, it will appear with the option to watch and when you attempt to launch the show it will spin for a minute or two and a message will appear stating "Content can't be loaded" OR "Something went wrong, Try again Later"
I hope this makes sense
Good luck and patience until Cox and/or Paramount + get this resolved
