Forum Discussion
SteveA1
2 days agoNew Contributor III
This problem started for me on 16 August. I did receive notice from Cox stating they are aware of the issue and are working on it. I have also done the reset, reboot, and restart equipment several times. Others have stated they have even replaced their boxes, lost all recorded shows, and still it does not work
I had this issue about 2 years ago and it did finally resolve itself on its own. My belief -- either Cox or Paramount or both did some kind of software or hardware update and this caused the issue. Until they -- Cox and Paramount -- get their programs in sync, it will continue to not work
Hope this information helps
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