Forum Discussion

Rickydk's avatar
Rickydk
New Contributor II
4 months ago

Paramount+ does not work on the Cox streaming box

I can log into the Paramount + app just fine. When I click on a program in the Paramount + app, it spins and gives an error "Something went wrong. Please try again later." All of my other apps work perfectly. I have tried everything. Logged out of the app and logged back in. Unplugged the router and reset it thru the Cox app. Unplugged the Cox streaming box. Nothing works. I just moved to this house with all new Cox equipment. It worked fine at my old house on the same TV with a different Cox streaming box. Please help! I'm very frustrated. 

  • Allan's avatar
    Allan
    Moderator
    4 months ago

    I apologize you are having trouble with accessing the Paramount Plus app on your contour cable box. I don't see a report of a known issue. Please reach out to us privately our email address is cox.help@cox.com Please include your full street address and a link to your forum post.