Panoramic WiFi app in continuous loop
I have seen a few other people with this issue with no resolution. We upgraded our plan and had a new router installed today, I was told by the installer the only way to change the network name is th...
Forum Discussion
Hi eec78,
I am sorry this has been your experience with the App. Are you able to go to Cox.Com and login with no issues? Are you logging in with your Primary User ID or a Secondary? Check out the 2 links below and let us know if that helps.
https://www.cox.com/residential/support/troubleshooting-panoramic-wifi-app-login-issues.html
https://www.cox.com/residential/support/finding-your-in-home-wifi-network-ssid-or-password.html
I can login to cox.com with no issues and I only have a primary ID on my account
Thanks,
Did you find the 2nd link helpful?
No, I can get on my network - I’m trying to access the features on the app like renaming my network
I understand. You should also be able to rename your network when signing directly into the router. The link provides the information on how to sign in.
Please send us an email to Cox.Help@Cox.Com with your full name, address and link to this forum. We can escalate this issue with the continuous looping of the login screen.
