Forum Discussion

rcgldr's avatar
rcgldr
New Contributor
4 months ago

not receiving verification code emails since migration to yahoo

This is a follow up to a prior discussion: Not receiving verification code emails new Yahoo mail | Cox Community I called yahoo support, and they refused to acknowledge that this problem exists and...
cox email migration
rcgldr's avatar
rcgldr
New Contributor

Since emails are a part of the Cox service, shouldn't Cox be responsible for at least investigating an email issue like this, since Cox forced the migration to the apparently flawed Yahoo mail servers?

Allan's avatar
Allan
Moderator
4 months ago

Hello. I can certainly understand your concern with not receiving emails. Once a cox.net account has migrated to the Yahoo servers, only Yahoo can support email issues dealing with that account.