Forum Discussion
The missing emails could be in either your "Spam" or "Trash" folder. If you don't see these folders in Yahoo!mail, click the button. You need to open those folders to check for new email because Yahoo doesn't indicate unread messages in them.
- dlkimbro4 months agoNew Contributor II
Tried still didn’t get it. I even tried their filters to allow anything that has a .gov in the domain. Got nothing. If anyone else is getting email thru yahoo from the social security please let us know how. Thanks
- NicholeC4 months agoModerator
Hi dlkimbro,
I'm sorry that you're not receiving from a specific sender. You may consider reporting the issue to Yahoo's support team so they look into any issues with the domain or filters. I apologize for the trouble.
- Mitchella4 months agoNew Contributor II
I originally reported the problem to tech support and was assured it wasn't Yahoo but the rep claimed he reported it. The rep was self-assured and, at best, smug. It hasn't been solved, Social Security Admin flatly blames Yahoo and I think they're right. Shameful for all the finger pointing and lack of quality tech support.
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