Barbara_Ross
6 years agoNew Contributor
No sound using Contour on some channels
In using Contour on my iPad and iPhone, I can't get a full screen shot with sound. The picture is good, but the sound cuts out after about 8 seconds.
If I minimize the screen size, the sound returns. Random channels have the problem, but the one I watch most is NBC.
I've talked to 3 COX tech support people with no resolution.
This started about 14 hours ago.
Please help!