No Contour audio for two channels in home
We have Contour 2 DVR service in our home, and sometimes watch TV on several iPads in the kitchen or other rooms. Works fine except that on channel KCAL9 and Channel 18 TNT in Los Angeles area ther...
Forum Discussion
I noticed last week that I could get ABC7 in Los Angeles but every time they showed a commercial for ABC there was no audio...all other commercials were fine with audio. Now the audio is completely gone for that channel...Video is there but no sound.
What's up with that Cox???
I tried SoCal channel 7, ABC7 and you are correct...no sound or even stuck. Channel 9 also gave me trouble, but 2 (CBS), 4 (NBC) did not...at least at this time.
Use your keyboard and type s. The s is a shortcut for "secondary Audio" issue that has been written about in this forum. I'm guessing its back as an issue. COX did fix this for some of our local stations like CNN and TNT a week or so ago....even across different markets.
I thought the COX fix worked, but they never said how and what went wrong. Open the icon next to the Gear at the lower rt. The Video Description has also brought sound back on occasions. Type ? to get a list of shortcuts when you are viewing a station.. Shame on you COX, the problem just affects selected channels, and is not just a switch or bit-on/off.
- @Mufffie
Please use this link and check the SAP www.cox.com/.../managing-secondary-audio-programming-settings.html.
Jonathan J
Cox Moderator
