Forum Discussion
Argus
5 years agoNew Contributor
I learned this the hard way, when I needed an email to a little used email account that had been deactivated. Deactivated accounts cannot be restored, even though Cox's chat rep kept saying they could and pushing old links on how. Since email addresses are often account login names, you might be out of luck. Cox said they informed people of this, but probably to my "main" email address, which is one I also rarely use.
Losing email addresses would be a huge problem. Cox better not mess with this further.
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