Forum Discussion

RPadTV's avatar
RPadTV
New Contributor
4 years ago

NBC Sports App and Website Won't Recognize Cox Subscription

Can't get NBC Sports to work on Windows 10 PC, Apple TV, iPad, or iPhone. Spent 20+ minutes on the phone with Cox and they verified that NBC Sports is part of my plan. NBC Sports website says "It l...
NBC Sports
bettabreaks's avatar
bettabreaks
New Contributor

Getting the same problem , I have Cox and can watch the nbcs washington on the tv but when I tried to stream though my fire stick it will not let says im not an authorized user and I have check that we have nbcs as part of my package 

BenS1's avatar
BenS1
Former Moderator
4 years ago
Hi @Bettabreaks,

Can you try to login to the app via your phone? Also, please make sure you are using NBC Sports App version 8.1.7. Are you making sure that you are using the primary Cox username to log-in to the App?

Ben S.
Cox Support Forums Moderator
  • bettabreaks's avatar
    bettabreaks
    New Contributor
    4 years ago

    Yes and it still does not work 

  • bettabreaks's avatar
    bettabreaks
    New Contributor
    4 years ago

    Still can’t watch the games says I’m not authorized and I have used this for a couple years