Forum Discussion
Getting the same problem , I have Cox and can watch the nbcs washington on the tv but when I tried to stream though my fire stick it will not let says im not an authorized user and I have check that we have nbcs as part of my package
- BenS14 years agoFormer ModeratorHi @Bettabreaks,
Can you try to login to the app via your phone? Also, please make sure you are using NBC Sports App version 8.1.7. Are you making sure that you are using the primary Cox username to log-in to the App?
Ben S.
Cox Support Forums Moderator- bettabreaks4 years agoNew Contributor
Yes and it still does not work
- bettabreaks4 years agoNew Contributor
Still can’t watch the games says I’m not authorized and I have used this for a couple years
- Barry_E4 years agoNew Contributor
After the authentication error, tap on Cox at the upper-right of the app. Error: Not found. The requested URL /coxlogin/ui/tvonline was not found on the server.
Now, Cox employees, read the above error again. The url is invalid. Please figure out where the mistake is and fix it. Please stop trying to say that it is an individual's account problem because it isn't. I am currently on the phone with a Cox account representative, who happens to be in Canada. He is not able to download the app because it is not available to him in Canada, which further makes this a problem.
- BenS14 years agoFormer ModeratorHi @Barry E,
I was able to go to this link stream.nbcsports.com/.../ , and then click Cox and sign-in. Can you please try to go to that link and sign in with your Cox primary user ID and password?
Ben S.
Cox Support Forums Moderator
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