Forum Discussion

RPadTV's avatar
RPadTV
New Contributor
4 years ago

NBC Sports App and Website Won't Recognize Cox Subscription

Can't get NBC Sports to work on Windows 10 PC, Apple TV, iPad, or iPhone. Spent 20+ minutes on the phone with Cox and they verified that NBC Sports is part of my plan. NBC Sports website says "It l...
NBC Sports
schur006's avatar
schur006
New Contributor
4 years ago

I am also getting this error using NBC sports app / My Teams app and unable to view NBC sports Washington, went through about 3 different cox support reps and none of them were able to help or even understand the issue, as if I was speaking a foreign language.  These were the responses I got...

  • SharonL's avatar
    SharonL
    Former Moderator
    4 years ago
    Hello Schur006,

    I am sorry you are experiencing difficulties with your services. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

    Thank you.

    Sharon
    Cox Support Forum Moderator