Forum Discussion

RPadTV's avatar
RPadTV
New Contributor
4 years ago

NBC Sports App and Website Won't Recognize Cox Subscription

Can't get NBC Sports to work on Windows 10 PC, Apple TV, iPad, or iPhone. Spent 20+ minutes on the phone with Cox and they verified that NBC Sports is part of my plan. NBC Sports website says "It l...
NBC Sports
CelticsFan's avatar
CelticsFan
New Contributor

Hi Allan! NBC Sports Boston Celtics streams not working on iOS, browser, or Amazon Fire Stick. I don't even get the option to log-in except on the fire stick. All of my devices/methods prompt the - 'It looks like your TV subscription does not provide access to this service. Please contact your TV provider for more information.' - cache clears, app reinstalls, nothings working. Kicker is that the other streams work (Bruins last night, Olympic channel, etc)

Thanks!

Allan's avatar
Allan
Moderator
4 years ago
@CelticsFan, I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com so we can take a closer look into this for you. -Allan, Cox Support Forums Moderator.