Forum Discussion

RPadTV's avatar
RPadTV
New Contributor
4 years ago

NBC Sports App and Website Won't Recognize Cox Subscription

Can't get NBC Sports to work on Windows 10 PC, Apple TV, iPad, or iPhone. Spent 20+ minutes on the phone with Cox and they verified that NBC Sports is part of my plan. NBC Sports website says "It l...
NBC Sports
Allan's avatar
Allan
Moderator
@Rpadtv, I recommend clearing browsing data/cache and trying again. Also, please make sure you are using the primary login for the account. -Allan, Cox Support Forums Moderator.
CelticsFan's avatar
CelticsFan
New Contributor
4 years ago

Hi Allan! NBC Sports Boston Celtics streams not working on iOS, browser, or Amazon Fire Stick. I don't even get the option to log-in except on the fire stick. All of my devices/methods prompt the - 'It looks like your TV subscription does not provide access to this service. Please contact your TV provider for more information.' - cache clears, app reinstalls, nothings working. Kicker is that the other streams work (Bruins last night, Olympic channel, etc)

Thanks!

  • Allan's avatar
    Allan
    Moderator
    4 years ago
    @CelticsFan, I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com so we can take a closer look into this for you. -Allan, Cox Support Forums Moderator.