Forum Discussion
Becky
7 years agoModerator
Mr Kuz,
Since I haven't yet located an escalation ticket similar to what you've described, I'd like to submit a ticket on your behalf. That way, I can ensure the issue is escalated correctly. Are you able to post a screenshot or two? I'm especially interested in seeing how the list of Live channels is displayed:
- From the Contour app on a mobile device
- From watchtv.cox.com using a browser
If you are unable to post screenshots here, please email me at cox.help@cox.com and include the screenshots as email attachments. Thanks!
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