Forum Discussion
rrriggs2020
New Contributor
Only the box playing the Disney app gives the "no internet connection" message, but all three cable boxes experience a service interruption at midnight. All three boxes reset on their own, but after the box resets, we have to get back into Disney+ manually (it doesn't come back on its own). And none of the three boxes are set to update at midnight. When I said in my original post that "I often have to restart the cable box," I think that was impatience; if I wait long enough, it will come back on its own.
ChrisJ2
2 years agoModerator
Thank you for the update. I sincerely apologize for this issue. I can imagine it's preventing you from watching a program at Midnight. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running. -Chris
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