Forum Discussion

Low_Internet_do's avatar
New Contributor
7 years ago

Low Internet download speed

As I started to stream videos, my internet started to buffer in every 5 seconds!!!  Works 5 seconds and continues to buffer about 15 seconds... and repeat..

I checked my internet speed with and found out that I have download speed of 48 MBps and upload 10MBps.  I am subscribed for 100MB download!  Could you please explain why I am not getting the expected value.  I did not subscribe to the 50MB download!

I appreciate any help and expect that the cox technical experts provide resolution to the issue...



1 Reply

Replies have been turned off for this discussion
  • JonathanJ's avatar
    Former Moderator
    @Low Internet download speed

    Are you having this issue being hardwired or wireless? If wireless please by the router reboot the modem, hardwire a device directly to the modem then run a speed test.