Forum Discussion

Kim00's avatar
Kim00
New Contributor
10 months ago

I hate the new email

Does anyone know how to get my email appearance to revert to the old layout? I don't want previews of the messages, and having them show up means it takes far longer to delete all the junk that ends ...
  • CurtB's avatar
    CurtB
    10 months ago

    Remove text preview

    Settings > All settings ... > Inbox > Uncheck: Show text preview

    Kim00  When you verify this is the solution to your issue, kindly check "Mark as Solution".

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor

Yea..I should leave all webmail issues to you. It's difficult to troubleshoot when you don't have Cox email. Their documentation is limited.

CurtB's avatar
CurtB
Valued Contributor III
10 months ago

You're doing okay.  It's easier for me because I can test before I post.  If you get a Yahoo Mail account, it will be easier for you to troubleshoot email issues after the transition.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor
    10 months ago
    CurtB wrote:

    If you get a Yahoo Mail account

    Good idea! Though to be honest that is the only reason I would have a Yahoo account. Their big hack scared me away from them.

    • CurtB's avatar
      CurtB
      Valued Contributor III
      10 months ago

      Yea, to assist in troubleshooting is the only reason I suggested you get a Yahoo Mail account.  Webmail has never been my primary.  It won't be after the transition either.