On 5/14 I tried to access CNN from my list of favorites on the app. It popped up a message saying I wasn't a subscriber to that channel. When I list all channels (unfiltered) CNN as well as HBO and a number of other channels I subscribe to are no longer displayed. Even if I search for the channel number they were listed under previously does not find any results. I tried deleting the app and reinstalling and restartin iPhone, but that did not help. What gives?
Do you have another device that you can test the feature on? Are you also attempting to access the feature while on your network or outside your home? I do show that CNN does not show on TV go channels. Please let us know.