How to get my money back?
I overpaid my COX bill before moving, and COX sent the refund check to my previous address after I moved. I want COX to resend the check to my new address, but the online agent doesn't have any option to select to do that. How do I do now? How could I get my money back?
Hi xutianyi01,
We would be more than happy to assist you. Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com. We look forward to working with you.
Cox Support Forum Moderator
