Forum Discussion

xutianyi01's avatar
xutianyi01
New Contributor
3 months ago

How to get my money back?

I overpaid my COX bill before moving, and COX sent the refund check to my previous address after I moved. I want COX to resend the check to my new address, but the online agent doesn't have any option to select to do that. How do I do now? How could I get my money back?

refund
  • LatitiaS's avatar
    LatitiaS
    3 months ago

    Hi xutianyi01,

     

    We would be more than happy to assist you.  Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com.  We look forward to working with you.  

    Cox Support Forum Moderator 

  • LatitiaS's avatar
    LatitiaS
    Moderator
    3 months ago

    Hi xutianyi01,

     

    We would be more than happy to assist you.  Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com.  We look forward to working with you.  

    Cox Support Forum Moderator