Forum Discussion

nixkd1's avatar
nixkd1
New Contributor
10 months ago

Homelife app crashes in live view mode

Has Cox ever fixed the issues with live view mode crashing the app on certain tablets and phones?  When I try to go to live view mode in the app on my Lenovo tablet, the app crashes.  Not a problem on my Samsung Galaxy phone or my old tablet.  Only on my Lenovo.  This has to be some kind of bug in the app that can be fixed.

  • Allan's avatar
    Allan
    Moderator
    10 months ago

    Hello. Do you get any error messages when this issue happens? 

  • nixkd1's avatar
    nixkd1
    New Contributor
    9 months ago

    If completely closing and not restarting is a message, then yes.  Otherwise no.  Only happens on my lenovo tablet.  Iphone, Ipad, galaxy S20, no issues.