Forum Discussion

nixkd1's avatar
nixkd1
New Contributor
9 months ago

Homelife app crashes in live view mode

Has Cox ever fixed the issues with live view mode crashing the app on certain tablets and phones?  When I try to go to live view mode in the app on my Lenovo tablet, the app crashes.  Not a problem on my Samsung Galaxy phone or my old tablet.  Only on my Lenovo.  This has to be some kind of bug in the app that can be fixed.

  • Allan's avatar
    Allan
    Moderator
    9 months ago

    Hello. Do you get any error messages when this issue happens? 

  • nixkd1's avatar
    nixkd1
    New Contributor
    8 months ago

    If completely closing and not restarting is a message, then yes.  Otherwise no.  Only happens on my lenovo tablet.  Iphone, Ipad, galaxy S20, no issues.