Homelife App (Apple)
I have not been able to connect to the cameras on my Apple phone for the past couple months I will randomly get a camera to show up but most of the time it just says connecting but never does. I ha...
Forum Discussion
I am also having problems playing video after updating to IOS 13.1.2. Is anyone else having this problem or is there a solution? Thanks
- Hi Lynnrob315, it doesn't look like the Cox app developers have added iOS 13.1.2 to the operating system compatibility list (www.cox.com/.../cox-homelife-mobile-app-device-and-operating-system-compatibility.html) yet. Are you getting an error message when you try to play a video? -Becky, Cox Support Forums Moderator
- Hi Everyone, I found out that iPhones with iOS 13.1.2 using Cox Homelife Mobile App version 10.6 may experience issues accessing and playing videos. There are a couple of workarounds for this issue. 1. Create a rule that emails camera video clips and pictures to your email address. (Refer to www.cox.com/.../managing-rules-in-the-mobile-app.html.) 2. If you already have a rule set up to send video clips and pictures to your email address, you may need to delete and recreate this rule. 3. You can also view missing videos or pictures from the Activity tab in the Homelife app. -Becky, Cox Support Forums Moderator
