Home life app and web cam
I have a minimal installation of Homelife -- a door sensor and a camera. I signed up for a bundle. However, the camera has not worked. I constantly get a "communication failure" message on my iPhone ...
Forum Discussion
I am having the same the issue with our home life app showing communication failure on all three cameras. We can't even turn off our LED bulb through the app either. The only thing we can do is the thermostats.We had a tech out on Saturday morning to replace the router for the cameras. We had the homelife security setup on Monday. The cameras were working just last week in the app. Help!!!
Hi Kevrose25, this is not the type of experience we want for our customers, and I have escalated this case to our Homelife Team to have reviewed. An associate should be reaching out to you within 72 business hours, and we will be keeping a close eye on this escalation here in Social Media. -Kevin M. Cox Support Forum Moderator
