Forum Discussion
I agree, this has been a complete, utter mess on Cox's part, and such a reduction in service (not cost of course) to customers. I too have always used Outlook. Tonight, after spending FIVE HOURS on the phone with Yahoo support, she was able to get my Outlook to retrieve Cox emails, but she had to rename all of my folders and subfolders to get them to show up once more in Outlook. They're now a jumbled, disorganized mess on BOTH Outlook and Yahoo.
I used to check my cox email through Gmail, but am suddenly unable to do that anymore. The Yahoo rep told me they won't help with that. Does anyone know whether it's still possible to access our migrated accounts via Gmail?
At this point, I'm SO thoroughly disgusted with Cox (been with them for 20 years), I think it's time to vote with my feet and explore other internet providers. I think T-Mobile offers internet, and there's always Comcast. Not happy with Yahoo and its clunkiness so far either, so I'm going to back things up and just start switching everything over to Gmail. At least they are reliable!
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