Forum Discussion

MilkyWay's avatar
MilkyWay
New Contributor
4 years ago

HBO MAX

This is the message im getting when trying to sign into HBO MAX "It appears that your Cox subscription does not include HBO Max, or that you are attempting to sign in without the Primary Accoun...
Bruce's avatar
Bruce
Honored Contributor III

What are the Cox Primary credentials nowadays?  It used to be an email address, but is it now just the user ID only?

Allan's avatar
Allan
Moderator
4 years ago
@Bruce, The primary credentials is essentially your primary login for the account. -Allan, Cox Support Forums Moderator.
  • Bruce's avatar
    Bruce
    Honored Contributor III
    4 years ago

    Okay.  I just wanted to help the OP.