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SteveK08's avatar
SteveK08
New Contributor II
8 months ago

Email Transition - Lost Outlook Subfolders

Hey all, I transitioned to Yahoo today and established credentials and everything without a hitch. (I didn't use the password generation, FYI) The problem is I cannot see my many inbox subfolders in...
outlook
  • SteveK08's avatar
    SteveK08
    8 months ago

    I am happy to say that newly-created Yahoo folders DO show up in Outlook so you can create like-named folders to match your missing Outlook folders and move all the messages from old to new. Here's the workflow I used:

    • Open Yahoo mail (Webmail in my case).
    • Open one of the folders that's missing in Outlook.
    • Select all messages (conversations in Yahoo Speak)
    • Click the move button
    • Create a new folder or select one you've already created
    • Watch them move

    Make sure you get them all moved before deleting the old folder. The system will only move 100 conversations at a time. And give Outlook some time to download it all. It took me several minutes on a fast connection.

    Hope this helps!

     

    Steve

dea_1's avatar
dea_1
New Contributor

All, 

So I had the same problem, folders from Outlook transferred to Yahoo Webmail but were totally disappeared from my Outlook account after synching. Based on OMAQman's observation that there might be a problem with the "INBOX/" prefix, I went through my folders in Yahoo webmail and renamed them without the "INBOX/" prefix. So "INBOX/filename" became "filename". The renamed folders then immediately synched to Outlook. Still a painful workaround but better than creating new folders and transferring files in bunches of 100. One caveat, if you have a Webmail folder with subfolders it won't rename. In that case, just right click and move the subfolders to the "top" and they will also synch to Outlook. 

Hope this works. Took a couple of hours a maddening work and help from this forum to figure out the solution.

This whole transition have been a trainwreck. Period. 

Thanks to everyone who posted to help. 

 

jbecker31's avatar
jbecker31
New Contributor
5 months ago

Thank you.

The renaming convention worked great.  Thanks for the tip.